Monday, February 1, 2010

Update February 1, 2010: It Has Been Six Weeks Since A.T. Filed His Report

Six weeks since A.T. tested the failed Bosch dishwasher and determined that the dishwasher failed because of a valve and pump failure which then overwhelmed the patented anti-flooding feature. Six weeks since he filed his report with J.H. of HDI Gerling (Bosch's insurance company).

And almost six months since I first contacted Bosch customer service about the failure of their dishwasher and the flooding of my house. Six months of filing claims, making phone calls, setting up appointments for Bosch technicians to come test the dishwasher, six months of following up, and still no resolution to my claim.

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